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We're aware of the issues that have been going on with the chat and dog images over the last three days. So far as we can tell right now, the issues are on the server's end of things, not ours. Please be patient! This is affecting everyone, including members of staff.
Posted by Ehm (#93) on Jan 28, 2016
I'm trying out this new thing with the main shops. I've added 500 and 1,000 options to the shop dropdowns. This doesn't do that much for most items, but it will allow you to, say, buy a few thousand cans of food at a go without refreshing a hundred times.
We'll see how this works and if it's good and nothing bad happens we'll keep it.
If you have trouble with the higher options at peak hours or something, please report it to the hub so I can keep track of what's going on.
Posted by Kit (#7244) on Jan 06, 2016
Just a reminder.
When you submit an issue, please ensure it is COMPLETE and ACCURATE. If you're reporting a bug in your dog, you need to include the dog's ID #. If you're reporting a user, again, you need to tell us who it is and why you're reporting them in the issue when you submit it.
Remember that the staff member receiving your report is new to the situation - you need to catch him up on what's going on.
Thanks guys, and I hope you're enjoying your new years!
Posted by Kit (#7244) on Jan 03, 2016