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Customer Service

If you need help playing the game, your best first step is to check the FAQ or ask in chat. You can also post a question to our team using the Issue Hub by selecting Newbie Helper.

For payment-related questions or any issues not covered in the FAQ, please submit a support request to the Admin section through the Issue Hub.

For information about our refund or shipping policy, click here.

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  • two accounts per person
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  • the secret question is in case you forget your username or need to reset your email address