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Customer Service


If you need help with playing the game it is best to read the FAQ or submit an issue to the Admin section, through the Issue Hub.

For questions about charges to your paypal account, credit/debit card, or bank account you can email us directly at: support@alacritysim.com.

For infomation about our refund/shipping policy click here.

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Password:
confirm:
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Birthday:
Referrer:
  • = required field
  • two accounts per person
  • email verification necessary
  • the secret question is in case you forget your username or need to reset your email address