Nitrous, <br /> <br /> I really hope that you can understand that the current state of the economy is one that we did not predict. That said, we are doing what we can to correct it. Yes, this is a blunder and triumph sort of affair and for you to sit back on your heels and declare things unfair and unjust is truly unjust to the staff. We are doing are best; flying by the seat of our pants, to fix this problem. <br /> <br /> There is going to be a margin of error. There is going to be just plain muss up. We only got to this place with an error. I'll take full responsibility for the suggestion that led to the rapid balloon of inflation here - we are merely attempting to correct it. Understand that we are NOT gods--we are human--and we're doing whatever we can. <br /> <br /> The happiness of our players is paramount. We all understand this... but we cannot just ignore what has transgressed and pray that it goes away. We're trying hard to preserve the economy of Alacrity. Suggestions are MORE than welcome! We can use all the suggestions we can get :) <br /> <br /> If all of your complaints are hinged completely on the recent inflation and instability of the Alacrity market, please have patience. We are doing everything we can to correct the issues and we will make mistakes.

Kael, many people are well aware with your situation with Ly. This isn't some big secret. <br /> <br /> And your comment on "world views"? The epitome of unprofessional.

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Ly, <br /> <br /> Firstly, I will not make all of our previous discourse publically known. I've intimated to you that correctional behavior is NOT public, so you know precisely what I'm talking about. I apologize if my mention of what I'm talking to barely alludes to what has transpired, but I know that you know exactly what I'm saying. <br /> <br /> You talk about communication and yet you have not used the issue hub as directed in our last numerous attempts to resolve conflict. I find this very disheartening. You continue to allude to this "last post" or "previous posts" thing and I'm still telling you - report it. Do it THEN. If there's any credence to your complaint, we WILL pay attention. <br /> <br /> <b>Use the issue hub</b>. <br /> <br /> No, not all of your suggestions will happen, but that's the nature of the beast. Use it, anyway. This sort of open letter to Ala is just silly. All it does is ruffle feathers and nothing good ever comes of it. <br /> <br /> Yes, Nitrous did use the issue hub and perhaps the outcome was less to her liking... but y'know what? C'est la vie; Such is life. You won't always get what you want. We are here to look our for everyone, not just you. We are here for the betterment of the whole community and it's time you expand your worldview :) <br /> <br /> ---<br /> <br /> Nitrous, my response to you will come soon :)

I completely back everything Ly said. <br /> <br /> We are all obviously sick of this ho-hum attitude. It's being repeatedly brushed under the rug because of the complete staff denial that they could be doing anything wrong.<br /> <br /> You're completely right, Kael. We <i>aren't</i> the only ones who have ever been doled out a punishment. We aren't the only ones complaining, either. Honestly, read through all of these threads. This, Wysp's open discussion, the $10 predicts. The players are reaching out to you, and yes we are demanding change.<br /> <br /> Alacrity provides a service. Like it or not, it's your job to keep your customers happy. If you can't handle that, why become an admin?<br /> <br /> In the end, it will be Alacrity's loss. A game cannot survive with unhappy players. I've already blown more than enough money here, and that will all be sad and what not. But this isn't my business, and comparatively it will be zero skin off my nose. <br /> <br /> "I'm seeing generally ill mannered responses. "<br /> <br /> Oh really? All of my responses to Wysper were completely cordial, eloquent and valid.<br /> <br /> I don't have a personal problem with her. I'd like to think quite the opposite and I would hope that because of our exchange that wouldn't change, because this is her job.<br /> <br /> However, I'm also her customer. I deserve to be answered logically and accordingly.

"Players who have broken the rules and have been corrected are rebelling for exactly that."<br /> <br /> Actually no. I can take a punishment when it actually makes sense, and is deserved. Quick example, I was upset when I got detention in middle school. It was because I didn't bring my book to class when it was required (because I had already finished reading it.) I understood that I should have brought it anyways, and took the punishment without complaint. That's not how I feel about punishments and such here. I do not feel they are always deserved. I have not made complaints on all of my punishments. There are some that I understand and take without question. If I am upset by one, it is because I feel I am falsely accused or falsely punished, which has been true in several cases.<br /> <br /> "I'm seeing scorned players attempting to rise up. "<br /> <br /> <br /> ...I'd just like to say, this is not an overthrow of Ala. I just think we need some changes to make the mod team as great as it was when I joined. I'd like to see the staff returned to its former glory so that threads like this aren't needed.<br /> <br /> Also, I'd really like some staff to actually respond to what we're posting. That is my problem, and that is why I'm posting here. Not because I want to whine and moan to get my way. No. Because I care about Ala and I'm tired of seeing people who are scared of the staff. That should never be the case. I suggested something in my last post, and that was ignored. We have brought up issues and ideas, and they have been ignored for the general staff consensus of "we are right, you are wrong."<br /> <br /> We need communication. As of right now, that's all I'm asking. Honest to god, respectful communication. And by communication I don't mean you threaten to close the thread with everything we say. I mean communication by we raise a point, you respond with logic. If a user asks a question, I think it is their right to get an answer from the staff member. That is why I'm still posting. For the sake of communication. When mods and users achieve this communication, things can truly start to restore themselves to Ala's former glory.

Here's what I'm noticing here: <br /> <br /> Players who have broken the rules and have been corrected are rebelling for exactly that. I'm absolutely not sorry that you have been corrected because this is for the good for the Alacrity community at large. This game does not hinge one one or three players (even as long standing players--which we love to see) being happy with everything. <br /> <br /> I'm seeing staff bashing. I'm seeing generally ill mannered responses. I'm seeing scorned players attempting to rise up, which would be fine and dandy if they attempted to use the so called "open door policy" that we have here. Instead I'm seeing dissent, despite my personal attempts to clear the air and offer an ear to listen in the past. <br /> <br /> I understand that there may have been some actions by moderators, administrators, newbie helpers, or, in general, staff members, which have rubbed you the wrong way. But here's the point: if you break rules, we will intervene. Period. <br /> <br /> You are NOT the only members to be corrected. You are NOT part of some bigger, conspiratorial agenda here. Our staff members are hired for a reason. If you can't maintain a peaceful relationship, it's their job to do so. <br /> <br /> One more time, I implore you all, if you have an issue with a staff member, please take it to the next level. <br /> <br /> Did a Newbie Helper tell you something wrong? Take it to the mods - we'll happily educate!<br /> <br /> Did a Moderator do something you feel was unjust? Take it to the admins - we'll investigate and educate accordingly :) <br /> <br /> Did an Admin do something you feel was wrong? Take it to the site owner! Robyn cares about the community. <br /> <br /> All that said, I do NOT want to see anymore staff or site bashing. You have all been given an appropriate course of conduct. Please use the Issue Hub for maximum visibility so that documentation is preserved. <br /> <br /> All that said, I hope you all continue to enjoy Alacrity and everything we offer :)

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Ahh, I had missed that. Thank you for making the attempt to inform me. :P I thought it was just another reply in the issue hub. My fault.

Nitrous (#9181), if you look in your message box, i send you a private message after i closed that issue and Wysper later told me the rule was being removed. Looking in the database you never read it. I send it <br /> 2011-08-14 11:48:01

that right there is what infuriates me. Kit has repeatedly done the same thing to me, and is always acts like I have broken a serious rule, when all I did was I.E non intentionly advertise in chat, in that instance, I was told by a user that It was advertising, and I apoligized, and went on about my day in chat, but after about three or four minutes, Kit post in chat, "you didn't know it was against the rules to advertise in chat?" and then proceeds to send me this scolding message about advertising and that I would be fined if I did it again, and I told her that it seems like she was the only person who could not let go of the chat issue, and that if she has a problem with me, state it. she proceeded to say that my thought that she has a personal problem with me was "fallacious" and that I was wrong yadayadayada. If you want to see the message, post and I will share it with you all.

"The problem is, that those who have complaints, won't complain, or bring them forth. So nothing CAN be done."<br /> <br /> I have to say something directly about this, because this is false. I have brought issues to the mods many, many times and was treated with only accusations, threats and other scare tactics. That's why I haven't bothered to mail Wysp about this. Because I've tried such things in the past and no action was taken whatsoever except me being yelled at. Things have only gotten worse since then. Normally I don't speak up about these issues any more because of said threats of being banned, but I feel this is important enough.<br /> <br /> Also, reading through that, I feel many issues Nitrous brought up were being avoided. When asked a question, Wysp would say "rules" and that would apparently be the end of it. That's not how you run a site. At all. When a player asks for clarity, they deserve clarity, otherwise you get many upset players on your hand.<br /> <br /> My suggestion is this. Actually clarify things. When a staff member is asked a question by a user, no matter who it is or what it is, that question should be answered. Not some quick excuse like "that's the rules". If somebody asks why, then they deserve an explanation. Questions should not be avoided like that.